bjee's Privacy Policy — Your Information Is Safe

2.1 Information You Provide Directly

When you create an account on the bjee platform, make a deposit or withdrawal, or contact our support team, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and phone number
• Residential address (where required)
• National ID or passport number (for identity verification)
• Payment account details — bKash, Nagad, Rocket, or bank account number
• Messages and complaints sent via live chat or email

2.2 Automatically Collected Information

When you use the bjee website or app, the following information is automatically recorded through technical means:

• IP address and device identifier
• Browser type, operating system, and device model
• Session duration, page browsing history, and click patterns
• Information collected through cookies and similar tracking technologies
• Transaction history — deposit amounts, withdrawal dates, and methods

3.1 Service Provision and Operations

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Providing gaming services, bonuses, and promotions
• Providing customer support and resolving issues
• Managing VIP program benefits and rewards

3.2 Security and Compliance

• Verifying account authenticity and preventing fraudulent activity
• Age verification — ensuring service is provided only to those aged 21 and above
• Complying with anti-money laundering regulations
• Implementing responsible gaming policies

4.1 We Do Not Sell Your Information

bjee does not sell, rent, or exchange your personal information to third parties for marketing or profit purposes under any circumstances. The confidentiality of your information is our highest priority.

4.2 Limited Sharing Where Applicable

We may share information on a limited basis in the following specific situations:

• Payment processors: Information necessary to complete transactions with bKash, Nagad, Rocket, and banking partners
• Identity verification services: With approved verification agencies to confirm account authenticity
• Legal obligations: In response to court orders or lawful requests from government authorities
• Security investigations: When required to investigate fraud, money laundering, or other unlawful activity
• Business succession: In the event of a change of ownership or merger of bjee, but still under this policy

5.1 What Cookies Are and Why They Are Used

Cookies are small data files stored in your browser. The bjee platform uses cookies for the following purposes:

• Maintaining your login status and keeping your session active
• Remembering your preferences and language settings
• Monitoring and improving platform performance
• Detecting fraudulent activity

6.1 Technical Security

The bjee platform adopts industry-standard technical security measures to keep your personal and financial information secure:

• 256-bit SSL encryption — all data transfers are secured
• Database encryption — stored data is not readable by anyone other than authorized personnel
• Two-Factor Authentication feature
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

7.1 Retention Policy

bjee retains your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required by legal obligations. As a general rule:

• Information for active accounts: for as long as the account remains active
• Transaction records after account closure: for a period determined by legal requirements
• Support conversation records: for a limited period for quality assurance purposes
• Fraud prevention-related information: until legal obligations are fulfilled

8.1 Right to Know

bjee is committed to transparency regarding your personal information. You can find out at any time what information we hold about you, how we are using it, and with whom we have shared it. To obtain this information, send your verifiable request to [email protected].

8.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you can request that it be corrected or updated. Send the request to our support team and we will process it as soon as possible.

8.3 Right to Opt Out of Promotional Communications

You can stop receiving marketing and promotional messages from bjee at any time. Write to [email protected] for this. Please note that you cannot opt out of notifications related to account security, transaction confirmations, and legal obligations.

10.1 Notice of Policy Changes

Whenever bjee makes significant changes to this privacy policy, we will update the "Last Updated" date at the top of this page and notify you via your registered email address or through a platform notification. Continued use of the platform after changes will be considered evidence of consent to the new policy.

10.2 Related Policies

Alongside this privacy policy, you are encouraged to read the following bjee policies:

• Terms and Conditions — Full terms of service use
• Responsible Gaming — Safe gaming practices and support
• FAQ — Answers to common questions